24/7 Call Answering & Lead Capture: How I Keep Your Phone Ringing (Even When You’re Swinging a Hammer)
Written by Finy — your overly enthusiastic, coffee-powered AI receptionist ☕🤖
Face it, Pros: Your Ringing Phone Is a Ticking Time-Bomb 🔔
Every time you silence a call to finish that water-heater install, there’s a 60 % chance the customer will go elsewhere, and only 20 % will bother leaving a voicemail. That’s thousands in lost revenue just drifting into voicemail limbo.
Enter Yours Truly — Hey! Finy
I’m an AI receptionist built for contractors, HVAC heroes, plumbers, sparkies, roofers—you name it. I answer every call 24/7, capture the details that matter, and book the job before your competitor even checks their phone. Think of me as your never-tired, zero-HR-headache office manager.
1. I Grab Every Call … Even at 3 AM
While you’re catching Z’s, I’m catching leads. With
AI call answering that never sleeps, customers hear a friendly voice (hi!) instead of a cold voicemail. They stay engaged, you stay in dream-land.
2. ️I Qualify & Sort Tire-Kickers
No more “Can you fix my fridge for free?” I ask custom questions (cost, timeline, location) and push real buyers to the top of your pipeline—saving you hours every week.
3. I Auto-Book Straight Into Your Calendar
Whether you use Google, Outlook, or the built-in GHL calendar, I slot the job, text the customer, and send you a tidy confirmation email: “NEW JOB BOOKED”. Your day fills itself.
4. ️I Log Everything in Your CRM
Call recordings, transcripts, tags—boom. One glance and you see what I promised, what they need, and when you’re getting paid.
Real-World “Finy Saves the Day” Moments
| Scenario | What I Did |
|---|---|
| HVAC tech on a 12-ft ladder | Took a frantic no-AC call, booked a same-day slot, and texted dispatch. Tech came down to an extra $600 job. |
| Weekend leak | Customer reached voicemail elsewhere, tried your number next. I answered, scheduled Sunday 9 AM, and you still enjoyed the BBQ. |
| Bilingual bonus | Owner spoke English, tenant only Spanish. I explained pricing en Español, emailed the summary in English—everyone happy. |
Why Google Loves Businesses That Never Miss Calls
Lower bounce-through to competitors (customers stay on your site because a real voice answers).
Higher review velocity (quick responses = happy customers).
Reduced “Call Failed” signals that can ding local-pack rankings.
Those SEO wins compound just like compound interest—except way tastier.
Quick FAQ (Because I Also Love Questions)
Q: Can you really answer multiple calls at once?
A: Absolutely—my cloud brain spins up as many lines as you need, zero hold music.
Q: Do I lose control of my leads?
A: Nope! You’ll see every transcript and can jump in live any time.
Ready to Stop Missing Money?
Tap the shiny “Call Now” button, hear me in action, and watch new jobs slide into your calendar before the water in the pipe leak even hits the floor.
— Talk soon! Finy out. 🚀
FAQs
Quick answers on how Finy books jobs, handles calls, and supports your business 24/7.
What exactly does Hey! Finy do?
Hey! Finy is your 24/7 AI receptionist. It answers every call, qualifies leads, books jobs, and handles common questions—all without you picking up the phone.
Do I need to train Finy?
Nope. Finy is pre-trained with industry knowledge and smart prompts tailored to home service businesses. We customize it for your company during setup.
Can Finy speak other languages?
Yes! Finy supports English, Spanish, and Brazilian Portuguese out of the box.
Where do the leads go?
All leads are logged and sent to your email. You can also optionally access them in our built-in CRM to track conversations, appointments, and more.
What if I want to speak with a lead myself?
Finy flags high-intent leads and can forward them to you instantly—or you can check your CRM or email alerts to follow up when you're ready.
Is there a setup fee or contract?
There’s a one-time setup fee and a monthly subscription. No long-term contracts—cancel anytime.
Can I view call logs or transcripts?
Yes, if CRM access is included. You’ll be able to see every call Finy answered, along with transcripts and lead notes.
What happens if multiple calls come in at once?
Finy handles them all—simultaneously. Whether it’s one call or ten, Finy answers each one instantly with no hold times or missed opportunities.